Results-driven IT Support Engineer with over 8 years of experience in IT support, troubleshooting, system maintenance, and network security. Adept at optimizing IT infrastructure, reducing downtime, and delivering high-performance technical support. Expertise in cloud computing, virtualization, IT security, and hardware/software troubleshooting. Proven track record in developing IT solutions and mobile applications to enhance operational efficiency.
The development of cargo operation mobile apps under my leadership reflects my dedication to leveraging technology for operational excellence. Our team's collaborative efforts in these projects have significantly streamlined transportation, unloading, and loading processes at ports and warehouses, setting new benchmarks for productivity in the logistics domain.
- Hardware and software troubleshooting.
- System maintenance and performance optimization.
- Network configuration and support.
- Diagnosing and resolving technical issues.
- Cybersecurity basics & threat mitigation.
- Windows, Linux, and macOS administration.
- Virtualization.
- Microsoft Office 365 & Google Workspace.
- Remote desktop support.
- Configuring routers, switches, and firewalls.
- TCP/IP, DHCP, DNS, and VPN setup.
- Wi-Fi troubleshooting and optimization.
- Network security and access control.
- Website development.
- Frontend development (HTML, CSS, JavaScript, Bootstrap).
- Backend (PHP, MySQL).
- SEO optimization and performance tuning.
- Developing apps using Android Studio & Java.
- UI/UX design for mobile applications.
- Integrating APIs and databases in Android apps.
- Publishing and managing apps on Google Play Store.
