I’m an IT Support Engineer with over a decade of experience helping businesses overcome technical roadblocks and maximize operational uptime. From a young age, I was drawn to solving problems—disassembling devices, exploring systems, and understanding how technology empowers people. This curiosity became a career.
I specialize in diagnosing and resolving hardware/software issues, implementing network security protocols, and optimizing IT infrastructures to reduce downtime and increase performance.
- Hardware and software troubleshooting.
- System maintenance and performance optimization.
- Network configuration and support.
- Diagnosing and resolving technical issues.
- Cybersecurity basics & threat mitigation.
- Windows, Linux, and macOS administration.
- Virtualization.
- Microsoft Office 365 & Google Workspace.
- Remote desktop support.
- Configuring routers, switches, and firewalls.
- TCP/IP, DHCP, DNS, and VPN setup.
- Wi-Fi troubleshooting and optimization.
- Network security and access control.
- Website development.
- Frontend development (HTML, CSS, JavaScript, Bootstrap).
- Backend (PHP, MySQL).
- SEO optimization and performance tuning.
- Developing apps using Android Studio & Java.
- UI/UX design for mobile applications.
- Integrating APIs and databases in Android apps.
- Publishing and managing apps on Google Play Store.
